At Case In Point LLC, we aim to ensure customer satisfaction with every order. Please read our refund policy carefully before making a purchase.

• No General Refunds: We do not generally provide refunds. However, if a product is received damaged or faulty, we may issue a refund or store credit at our discretion.
• Refund Requests: Once a refund request is submitted, we will notify you of the approval or rejection of your request within 3–5 business days.
• Approved Refunds: If approved, your refund will be processed by our finance department within 7 business days and returned to your original payment method.
• Store Credit Option: Alternatively, we may offer store credit to be used for future orders at Case In Point LLC.
• Minimum Refund Amount: Refunds below $100 will be issued as store credit. For refunds above $100, we will process the amount back to your original payment method.
• Order Cancellations: A refund will only be issued if the order is declined or canceled by Case In Point LLC, or if the goods/services are returned in accordance with our Return & Cancellation Policy.
• Late or Missing Refunds: If you haven’t received your refund yet, please first check your bank account. Then contact your bank or credit card company, as it may take additional time for the refund to be officially posted. If you’ve completed these steps and still haven’t received your refund, please reach us at info@caseinpointllc.com.
• Sale Items: Only regular-priced items are eligible for refunds. Unfortunately, sale items cannot be refunded.
• Final Decision: Case In Point LLC reserves the right to review, approve, or deny any refund request at our sole discretion.

For any refund-related queries, please contact us here or email us directly at info@caseinpointllc.com.