Please ensure your card details, billing address, and security code are correct. If the issue continues, try another payment method or contact your bank.

Orders are processed in 1–2 business days. Standard shipping within the USA takes 3–7 business days. International shipping times vary by destination.

Yes! We ship worldwide. Shipping costs and delivery times depend on your location and will be calculated at checkout.

Delays can occur due to weather, customs, or courier issues. If your order is significantly delayed, please contact us here and we’ll assist you.

Yes, you will automatically receive a confirmation email once your order is placed. Please also check your spam/junk folder.

We accept Visa, MasterCard, American Express, PayPal, and secure checkout options. Some regions also support Apple Pay and Google Pay.

Yes! Our website uses SSL encryption and trusted payment gateways to keep your details 100% secure.

Yes! You can apply discount codes during checkout in the promo code field before payment.

Browse our collections, add items to your cart, and proceed to checkout. Follow the secure steps to complete your purchase.

No, you can checkout as a guest. Creating an account helps you track orders and enjoy faster checkout in the future.

You can email us at info@caseinpointllc.com or reach us via our Contact Page.

If your order hasn’t shipped, contact us immediately. Once shipped, cancellations aren’t possible, but returns are available.

If you receive a damaged or incorrect product, please contact us within 7 days of delivery for a replacement or refund.

You’ll receive a tracking link by email once your order ships. Use it anytime to check your delivery status.

Returns are accepted within 14 days of delivery. Products must be unused and in original packaging. Contact info@caseinpointllc.com to start a return.